Shipping policy

Fridup Memories – Shipping Policy

Last updated: [06/11/2025]

Thank you for shopping with Fridup Memories!
We’re committed to delivering your cushions and orthopedic pillows quickly and safely.
Please read our shipping policy carefully to understand how we process and ship your orders.

1. Order Processing Time

  • All orders are processed within 2–4 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order has been placed, and another notification when it has been shipped.

  • During peak seasons or promotions, processing times may be slightly longer.

If there is a delay or issue with your order, we’ll contact you promptly via email.

2. Shipping Times and Delivery

Delivery times vary based on your location:

Location Estimated Delivery Time
Local/Within [India]                 4–8 business days
International Orders (if applicable)               10–20 business days

Please note: These are estimated delivery times and may vary due to factors outside our control (e.g., customs delays, courier issues, or weather conditions).

3. Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.
We may occasionally offer free shipping promotions, which will be clearly stated on our website.

4. Order Tracking

Once your order ships, you’ll receive an email with a tracking number and a link to monitor your shipment’s progress.
If you haven’t received your tracking details within 5 business days, please contact us at [balajienterprisesbsr@gmail.com].

5. Incorrect Shipping Information

Please ensure that your shipping address is complete and accurate before placing your order.
Fridup Memories is not responsible for lost packages due to incorrect or incomplete addresses.
If you notice an error in your shipping details, contact us immediately after ordering.

6. Damaged or Lost Packages

We take great care in packaging our products securely. However:

  • If your order arrives damaged, please contact us within 7 days of delivery with photos of the packaging and item.

  • If your package is lost in transit, we’ll help you file a claim with the shipping carrier and, where possible, arrange a replacement.

7. International Shipping

If you ship internationally, include this section; otherwise, you can remove it:

We currently ship to select international destinations.
Customs fees, import duties, and taxes may apply and are the responsibility of the buyer.
Fridup Memories is not responsible for delays caused by customs or international carriers.

8. Contact Us

If you have any questions about your order or shipping, please contact us at:

📧 Email: [balajienterprisesbsr@gmail.com]
🏷️ Business Name: Fridup Memories